Port Call Management for African Ship Agencies

Every port call.
One platform.
Full control.

QUAYLINE turns the daily chaos of ship agency work into one live dashboard. Nominations, PDAs, documents, disbursement, and the only client approval portal in the industry that needs no login.

15min
To learn the platform
1-tap
Client PDA approvals
0
Spreadsheets required
QUAYLINE — Live Operations / Mombasa
● LIVE
MV BULK PIONEER
Berth 4 — Cargo Ops Underway
Alongside
MT INDIAN STAR
Outer Anchorage — Awaiting Berth
Pending
MV HARMONIA
ETA: 14 Jun — Pre-arrival Prep
Pre-arrival

12
Vessel Calls
4K
MT Bunkered
98%
Docs On Time

A ship
arrives.
Seven
teams
scramble.

No single source of truth The operations team updates a spreadsheet. The docs team has a different one. The director is in a WhatsApp group with both.
Progress lives in someone's inbox Owners and charterers chase for updates. Agents send emails. Nothing is tracked. Accountability is personal, not systemic.
Disbursement is done last, from memory Port costs, vendor invoices and advance payments are reconciled after the vessel departs — usually incorrectly the first time.
Clients have zero visibility Without QUAYLINE, a principal must ask for updates and wait. With QUAYLINE, they open a link and see the live picture.

Built for how
agencies
actually work.

Each vessel call becomes a live workspace. Tasks move through your workflow automatically. Documents are filed, not forwarded. Your client sees exactly what you want them to see — nothing more.

Client Portal

The only approval portal in the industry that needs no login. Your principal opens a secure link, reviews the PDA, and approves it in one tap. No account, no password, no chasing.

  • One-tap PDA approval, no account required
  • Show vessel status, ETA, key milestones
  • Document sharing with expiry controls
  • PDA visibility, editable by your agency only
  • Every approval timestamped in the audit trail
Client View — MV Bulk Pioneer
MV BULK PIONEER — IMO 9876543
Alongside — Berth 4, Kilindini, Mombasa
Cargo Ops
In Progress
16 Jun
Est. Departure
PDF
Notice of Readiness
Available
PDF
Advance DA — USD 9,200
Available

Port Call Workflow

Every vessel call moves through six clear stages, from nomination to settlement. The whole team sees the same picture in real time. No more status emails.

  • Nomination, PDA, funding, port call, FDA, settlement
  • Every call is a live workspace, not a spreadsheet row
  • Stage status visible to the whole team at once
  • Vessel, cargo, and principal details on one screen
  • Works across every port your agency covers
MV Bulk Pioneer — Port Call Stages
Nomination received
Complete
PDA sent and approved
Complete
Funds received
Complete
Port call — vessel alongside
In Progress
FDA reconciliation
Pending
Settlement
Pending

PDA & FDA

Build the proforma line by line, send it to your principal for one-tap approval, then reconcile the final DA against it when the vessel sails. Both always in sync.

  • PDA builder with itemised port costs
  • Client approval via secure link, no login needed
  • PDA to FDA comparison on one screen
  • Approval status visible on every call
  • Clean figures your principals can verify
MV Bulk Pioneer — Proforma DA
Port Dues — KPA
USD 4,200
Pilotage (In + Out)
USD 1,850
Towage — 2 Tugs
USD 2,400
Launch Services
USD 320
Cargo Surveyor Fee
USD 750
Agency Fee
USD 2,000
PDA Total
USD 11,520

Statement of Facts & Reports

The SOF is built as the call happens, event by event, timestamp by timestamp. When the vessel sails, the record is already done. Voyage reports follow from real data, not reconstruction.

  • Event log from arrival to departure
  • SOF generated per port call, ready to send
  • Voyage and port call reports from live data
  • Every action recorded in the audit trail
  • Clean records your principals can rely on
MV Bulk Pioneer — Statement of Facts
08:15
Vessel arrived outer anchorage
Logged
09:40
NOR tendered
Logged
14:05
Pilot on board
Logged
15:30
All fast — Berth 4
Logged
16:00
Cargo operations commenced
Active
--:--
Cargo operations completed
Awaiting

Everything
a ship
agency needs.

Built specifically for African and Indian Ocean port operations. No generic project management software dressed up in maritime colours.

Port Call Workflow

Six stages from nomination to settlement. Every vessel call is a live workspace with vessel, cargo, and principal details on one screen.

PDA Builder

Build the proforma disbursement account line by line. Port dues, pilotage, towage, agency fees. Itemised, clear, and ready to send.

FDA Reconciliation

Final DA reconciled against the approved proforma. Variances visible line by line, so settlement is a formality instead of a dispute.

Client Approval Portal

Your principal opens a secure link and approves the PDA in one tap. No account, no password. The only portal like it in the industry.

Statement of Facts

Log events as they happen, from anchorage to all fast to sailing. The SOF is complete the moment the vessel departs.

Live Dashboard

Every active call, its stage, and its approval status on one screen. The picture your director currently assembles from three WhatsApp groups.

Voyage Reports

Port call summaries and voyage reports generated from live data. Records you can hand to a principal without a weekend of assembly.

Full Audit Trail

Every change to every call, PDA, and approval is recorded with who did it and when. Accountability that lives in the system, not in memory.

Security & Data Protection

Row-level security on every table, independently pen-tested, and compliant with the Kenya Data Protection Act 2019. Your data stays yours.

Live Pilot

A leading East
African agency
is already live.

One of the region's most established maritime agencies — operating across multiple East African and Indian Ocean ports — is running QUAYLINE as their primary operations platform. Multi-port. Multi-vessel type. Full team onboarded.

East Africa
Indian Ocean Region
Reference available on request
Staff Using Platform
40+
Ports Active
3
Vessel Types Managed
5
Spreadsheets Replaced
All.

Built here.
Not adapted
for here.

Every other platform in this space is built in Europe, America, or South Africa. None of them mention Mombasa, the KPA, or the Kenya Data Protection Act. We do, because this is home.

Kenya DPA 2019 compliant Your vessel and client data is handled under Kenyan data protection law, with a privacy policy written for the ODPC, not retrofitted from GDPR boilerplate.
Built around KPA workflows NOR submissions, berth allocations, customs entries. The task templates match how Mombasa, Dar es Salaam, and the wider corridor actually operate.
Priced for East African margins Flat monthly fees in USD that make sense for regional agency economics. No per-user pricing that punishes you for growing your team.
Support in your timezone EAT working hours, WhatsApp-first support, and onboarding done with your team, not a webinar recorded in another hemisphere.

Clear costs.
No surprises.

Setup fee covers onboarding, data migration, and team training. Monthly fee covers the platform, support, and updates.

Our pricing is public. No demo call required to know what you'll pay. No other platform in this space can say that.
Entry
Port
USD
199
/ month
Setup: USD 2,000 — Single port, up to 10 users
  • Full port call workflow, all six stages
  • PDA builder and FDA reconciliation
  • Statement of Facts per call
  • Client approval portal
  • Email and WhatsApp support
Get Started
Enterprise
Group
USD
1,200
/ month
Setup: USD 6,000 — Unlimited ports and users
  • Everything in Agency
  • Unlimited ports and users
  • Custom report formats
  • Dedicated account manager
  • Quarterly operations review
  • Feature requests prioritised
Talk to Sales

Straight
answers.

QUAYLINE is port call management software for ship agencies. It runs the full port call workflow from nomination to settlement: PDA building, client approval, FDA reconciliation, Statement of Facts, and voyage reports, all on one platform.
Your principal receives a secure link, opens it in any browser, reviews the PDA, and approves it in one tap. No account, no password, no login. Every approval is timestamped in the audit trail. No other platform in this space offers this.
Pricing is public: Port at USD 199 per month (single port, up to 10 users), Agency at USD 500 per month (up to 3 ports, 50 users), and Group at USD 1,200 per month (unlimited). Setup fees range from USD 2,000 to 6,000 and cover onboarding, data migration, and training.
Yes. QUAYLINE is built to comply with the Kenya Data Protection Act 2019, with a privacy policy written for the ODPC, row-level security on every database table, and independent penetration testing.
QUAYLINE is built for African and Indian Ocean ship agencies, starting with East Africa. It is currently live with an established agency operating across the East African and Indian Ocean corridor.

Your next
vessel call
starts here.

Book a 30-minute demo. We'll walk through your agency's current workflow, show you exactly where QUAYLINE fits, and give you a migration plan.

No contract required for the pilot period · Cancel anytime · Setup in 5 days