Port Call Software for Durban Container Terminal

Run your
Durban agency.
Not spreadsheets.

QUAYLINE runs the full port call for Durban, from the moment a vessel is nominated for Pier 1 or Pier 2 of Durban Container Terminal through PDA, cargo operations, and FDA settlement. Your principals abroad approve in one tap, no login required.

15min
To learn the platform
1-tap
Client PDA approvals
0
Spreadsheets required
QUAYLINE — Durban Ports
● LIVE
MV DURBAN HORIZON
DCT Pier 2 — Cargo Ops Underway
Alongside
MV NATAL TRADER
Outer Anchorage — Awaiting Berth
Pending
MV ZULULAND STAR
ETA: 14 Jun — Pre-arrival Prep
Pre-arrival

14
Vessel Calls
9K
MT Bunkered
97%
Docs On Time
100% Browser-Based
No Installs
No VPN Required
No Complex Training
Independently Penetration Tested

A ship
arrives.
Seven
teams
scramble.

No single source of truth The operations team updates a spreadsheet. The docs team has a different one. The director is in a WhatsApp group with both.
Progress lives in someone's inbox Owners and charterers chase for updates. Agents send emails. Nothing is tracked. Accountability is personal, not systemic.
Disbursement is done last, from memory Port costs, vendor invoices and advance payments are reconciled after the vessel departs — usually incorrectly the first time.
Clients have zero visibility Without QUAYLINE, a principal must ask for updates and wait. With QUAYLINE, they open a link and see the live picture.

Built for how
agencies
actually work.

Each vessel call becomes a live workspace. Tasks move through your workflow automatically. Documents are filed, not forwarded. Your client sees exactly what you want them to see — nothing more.

Client Portal

The only approval portal in the industry that needs no login. Your principal opens a secure link, reviews the PDA, and approves it in one tap. No account, no password, no chasing.

  • One-tap PDA approval, no account required
  • Show vessel status, ETA, key milestones
  • Document sharing with expiry controls
  • PDA visibility, editable by your agency only
  • Every approval timestamped in the audit trail
Client View — MV Durban Horizon
MV DURBAN HORIZON — IMO 9876543
Alongside — DCT Pier 2
Cargo Ops
In Progress
16 Jun
Est. Departure
PDF
Notice of Readiness
Available
PDF
Advance DA — USD 9,200
Available

Port Call Workflow

Every vessel call moves through six clear stages, from nomination to settlement. The whole team sees the same picture in real time. No more status emails.

  • Nomination, PDA, funding, port call, FDA, settlement
  • Every call is a live workspace, not a spreadsheet row
  • Stage status visible to the whole team at once
  • Vessel, cargo, and principal details on one screen
  • Works across Pier 1 and Pier 2 alike
MV Durban Horizon — Port Call Stages
Nomination received
Complete
PDA sent and approved
Complete
Funds received
Complete
Port call — vessel alongside
In Progress
FDA reconciliation
Pending
Settlement
Pending

PDA & FDA

Build the proforma line by line, send it to your principal for one-tap approval, then reconcile the final DA against it when the vessel sails. Both always in sync.

  • PDA builder with itemised port costs
  • Client approval via secure link, no login needed
  • PDA to FDA comparison on one screen
  • Approval status visible on every call
  • Clean figures your principals can verify
MV Durban Horizon — Proforma DA
Port Dues
USD 4,200
Pilotage (In + Out)
USD 1,850
Towage — 2 Tugs
USD 2,400
Launch Services
USD 320
Cargo Surveyor Fee
USD 750
Agency Fee
USD 2,000
PDA Total
USD 11,520

Statement of Facts & Reports

The SOF is built as the call happens, event by event, timestamp by timestamp. When the vessel sails, the record is already done. Voyage reports follow from real data, not reconstruction.

  • Event log from arrival to departure
  • SOF generated per port call, ready to send
  • Voyage and port call reports from live data
  • Every action recorded in the audit trail
  • Clean records your principals can rely on
MV Durban Horizon — Statement of Facts
08:15
Vessel arrived outer anchorage
Logged
09:40
NOR tendered
Logged
14:05
Pilot on board
Logged
15:30
All fast — DCT Pier 2
Logged
16:00
Cargo operations commenced
Active
--:--
Cargo operations completed
Awaiting

Everything
a ship
agency needs.

Built specifically for African port operations. No generic project management software dressed up in maritime colours.

Port Calls

Six stages from nomination to settlement. Every vessel call is a live workspace with vessel, cargo, and principal details on one screen.

PDA Management

Build the proforma disbursement account line by line. Port dues, pilotage, towage, agency fees. Itemised, clear, and ready to send.

Client Approval Portal

Your principal opens a secure link and approves the PDA in one tap. No account, no password. The only portal like it in the industry.

Live Operational Dashboard

Every active call, its stage, and its approval status on one screen. The picture your director currently assembles from three WhatsApp groups.

Reporting

Port call summaries and voyage reports generated from live data. Records you can hand to a principal without a weekend of assembly.

FDA Reconciliation

Final DA reconciled against the approved proforma. Variances visible line by line, so settlement is a formality instead of a dispute.

Statement of Facts

Log events as they happen, from anchorage to all fast to sailing. The SOF is complete the moment the vessel departs.

File Attachments

Attach invoices, permits, and vendor documents directly to the port call. Everything in one place, nothing lost in email threads.

Full Audit Trail

Every change to every call, PDA, and approval is recorded with who did it and when. Accountability that lives in the system, not in memory.

Rate Card Templates

Save your standard port rates once. Every new PDA pulls from your saved rate card instead of starting from a blank sheet.

Security & Data Protection

Two-factor authentication on every login, row-level security on every table, independently pen-tested, and built with Africa-first data protection principles. Your data stays yours.

Why Agencies Switch

Weeks to learn.
Minutes to
run.

Legacy port agency platforms mean training manuals, onboarding webinars, and a consultant flying in to set your team up. QUAYLINE is built to be opened in a browser and understood the same day — by the ops team, not just IT.

No training manuals
No IT setup
No consultants required
Typical Industry Onboarding
2–4 Wks
QUAYLINE Onboarding
<15 Min
Setup Calls Required
0
Time to First PDA
Same Day

Built around
Africa's
busiest port.

Durban Container Terminal runs as two piers, Pier 1 and Pier 2, operated by Transnet Port Terminals. Pier 2 alone handles more than 70% of the port's container traffic and is now under a 25-year modernisation partnership with ICTSI. Most software treats a port as a single queue. QUAYLINE doesn't.

Two piers, one record Log a port call against Pier 1 or Pier 2 and keep both terminal timelines in one place, not two disconnected trackers.
Built for a modernising terminal Pier 2's capacity is expanding from 2 million to 2.8 million TEU under the new Transnet-ICTSI partnership. PDA approval and FDA reconciliation need to scale with that growth, not slow it down.
Corridor cargo, tracked past the quay Flag a shipment bound for Zimbabwe, Zambia, or Malawi and keep it visible through the inland transfer, not just to the berth.
No-login client portal Principals in Geneva, Mumbai, or Athens approve a PDA through a secure link. No account setup, no password to forget mid-voyage.

Clear costs.
No surprises.

Setup fee covers onboarding, data migration, and team training. Monthly fee covers the platform, support, and updates.

Our pricing is public. No demo call required to know what you'll pay. No other platform in this space can say that.
Entry
Port
USD
199
/ month
Setup: USD 2,000 — Single port, up to 10 users
  • Full port call workflow, all six stages
  • PDA builder and FDA reconciliation
  • Statement of Facts per call
  • Client approval portal
  • Email and WhatsApp support
Get Started
Enterprise
Group
USD
1,200
/ month
Setup: USD 6,000 — Unlimited ports and users
  • Everything in Agency
  • Unlimited ports and users
  • Custom report formats
  • Dedicated account manager
  • Quarterly operations review
  • Feature requests prioritised
Talk to Sales

Straight
answers.

QUAYLINE is port call management software for ship agencies. It runs the full port call workflow from nomination to settlement: PDA building, client approval, FDA reconciliation, Statement of Facts, and voyage reports, all on one platform.
Your principal receives a secure link, opens it in any browser, reviews the PDA, and approves it in one tap. No account, no password, no login. Every approval is timestamped in the audit trail. No other platform in this space offers this.
Pricing is public: Port at USD 199 per month (single port, up to 10 users), Agency at USD 500 per month (up to 3 ports, 50 users), and Group at USD 1,200 per month (unlimited). Setup fees range from USD 2,000 to 6,000 and cover onboarding, data migration, and training.
Yes. Port calls can be logged against either pier, and both show up in the same port call list, dashboard, and reporting.
QUAYLINE is built for African ship agencies, currently live across East, West, and Southern Africa, including Durban, Abidjan, Dar es Salaam, Mombasa, Lagos, and Nouakchott.

Your next
vessel call
starts here.

Create your workspace and start running your next Durban port call inside QUAYLINE — no install, no waiting on IT, no lengthy onboarding.

No contract required for the pilot period · Cancel anytime · Setup in 5 days