Port Call Software for Durban Container Terminal

Run your
Durban agency.
Not spreadsheets.

QUAYLINE runs the full port call for Durban, from the moment a vessel is nominated for Pier 1 or Pier 2 of Durban Container Terminal through PDA, cargo operations, and FDA settlement. Your principals abroad approve in one tap, no login required.

Request a Demo See how it works
15min
To learn the platform
1-tap
Client PDA approvals
0
Spreadsheets required
QUAYLINE — Durban Ports
● LIVE
Active Vessel Calls
MV DURBAN HORIZON
DCT Pier 2 — Cargo Ops Underway
Alongside
MV NATAL TRADER
Outer Anchorage — Awaiting Berth
Pending
MV ZULULAND STAR
ETA: 14 Jun — Pre-arrival Prep
Pre-arrival
Port Summary — This Month
12
Vessel Calls
4K
MT Bunkered
98%
Docs On Time
100% Browser-Based
No Installs
No VPN Required
No Complex Training
Independently Penetration Tested
The Problem

A ship
arrives.
Seven
teams
scramble.

No single source of truthThe operations team updates a spreadsheet. The docs team has a different one. The director is in a WhatsApp group with both.
Progress lives in someone's inboxOwners and charterers chase for updates. Agents send emails. Nothing is tracked. Accountability is personal, not systemic.
Disbursement is done last, from memoryPort costs, vendor invoices and advance payments are reconciled after the vessel departs — usually incorrectly the first time.
Clients have zero visibilityWithout QUAYLINE, a principal must ask for updates and wait. With QUAYLINE, they open a link and see the live picture.
The Platform

Built for how
agencies
actually work.

Each vessel call becomes a live workspace. Tasks move through your workflow automatically. Documents are filed, not forwarded. Your client sees exactly what you want them to see — nothing more.

Client Portal

The only approval portal in the industry that needs no login. Your principal opens a secure link, reviews the PDA, and approves it in one tap. No account, no password, no chasing.

  • One-tap PDA approval, no account required
  • Show vessel status, ETA, key milestones
  • Document sharing with expiry controls
  • PDA visibility, editable by your agency only
  • Every approval timestamped in the audit trail
Client View — MV Bulk Pioneer
MV BULK PIONEER — IMO 9876543
Alongside — Berth 4, Port Operations
Cargo Ops
In Progress
16 Jun
Est. Departure
PDF
Notice of Readiness
Available
PDF
Advance DA — USD 9,200
Available

Port Call Workflow

Every vessel call moves through six clear stages, from nomination to settlement. The whole team sees the same picture in real time. No more status emails.

  • Nomination, PDA, funding, port call, FDA, settlement
  • Every call is a live workspace, not a spreadsheet row
  • Stage status visible to the whole team at once
  • Vessel, cargo, and principal details on one screen
  • Works across every port your agency covers
MV Bulk Pioneer — Port Call Stages
✓
Nomination received
Complete
✓
PDA sent and approved
Complete
✓
Funds received
Complete
●
Port call — vessel alongside
In Progress
FDA reconciliation
Pending
Settlement
Pending

PDA & FDA

Build the proforma line by line, send it to your principal for one-tap approval, then reconcile the final DA against it when the vessel sails. Both always in sync.

  • PDA builder with itemised port costs
  • Client approval via secure link, no login needed
  • PDA to FDA comparison on one screen
  • Approval status visible on every call
  • Clean figures your principals can verify
MV Bulk Pioneer — Proforma DA
Port Dues
USD 4,200
Pilotage (In + Out)
USD 1,850
Towage — 2 Tugs
USD 2,400
Launch Services
USD 320
Cargo Surveyor Fee
USD 750
Agency Fee
USD 2,000
PDA Total
USD 11,520

Statement of Facts & Reports

The SOF is built as the call happens, event by event, timestamp by timestamp. When the vessel sails, the record is already done. Voyage reports follow from real data, not reconstruction.

  • Event log from arrival to departure
  • SOF generated per port call, ready to send
  • Voyage and port call reports from live data
  • Every action recorded in the audit trail
  • Clean records your principals can rely on
MV Bulk Pioneer — Statement of Facts
08:15
Vessel arrived outer anchorage
Logged
09:40
NOR tendered
Logged
14:05
Pilot on board
Logged
15:30
All fast — Berth 4
Logged
16:00
Cargo operations commenced
Active
--:--
Cargo operations completed
Awaiting
Why Agencies Switch

Weeks to learn.
Minutes to
run.

Legacy port agency platforms mean training manuals, onboarding webinars, and a consultant flying in to set your team up. QUAYLINE is built to be opened in a browser and understood the same day — by the ops team, not just IT.

No training manuals
No IT setup
No consultants required
Typical Industry Onboarding
2–4 Wks
QUAYLINE Onboarding
<15 Min
Setup Calls Required
0
Time to First PDA
Same Day
Why Durban

Built around
Africa's
busiest port.

Durban Container Terminal runs as two piers, Pier 1 and Pier 2, operated by Transnet Port Terminals. Pier 2 alone handles more than 70% of the port's container traffic and is now under a 25-year modernisation partnership with ICTSI. Most software treats a port as a single queue. QUAYLINE doesn't.

Two piers, one recordLog a port call against Pier 1 or Pier 2 and keep both terminal timelines in one place, not two disconnected trackers.
Built for a modernising terminalPier 2's capacity is expanding from 2 million to 2.8 million TEU under the new Transnet-ICTSI partnership. PDA approval and FDA reconciliation need to scale with that growth, not slow it down.
Corridor cargo, tracked past the quayFlag a shipment bound for Zimbabwe, Zambia, or Malawi and keep it visible through the inland transfer, not just to the berth.
No-login client portalPrincipals in Geneva, Mumbai, or Athens approve a PDA through a secure link. No account setup, no password to forget mid-voyage.
Pricing

Clear costs.
No surprises.

Setup fee covers onboarding, data migration, and team training. Monthly fee covers the platform, support, and updates.

Our pricing is public. No demo call required to know what you'll pay. No other platform in this space can say that.
Entry
Port
USD
199
/ month
Setup: USD 2,000 — Single port, up to 10 users
  • Full port call workflow, all six stages
  • PDA builder and FDA reconciliation
  • Statement of Facts per call
  • Client approval portal
  • Email and WhatsApp support
Get Started
Most Popular
Agency
USD
500
/ month
Setup: USD 4,000 — Up to 3 ports, up to 50 users
  • Everything in Port
  • Multi-port dashboard, up to 3 ports
  • Voyage reports and call summaries
  • Full audit trail access
  • Priority support
  • Onboarding done with your team
Launch Your Agency
Enterprise
Group
USD
1,200
/ month
Setup: USD 6,000 — Unlimited ports and users
  • Everything in Agency
  • Unlimited ports and users
  • Custom report formats
  • Dedicated account manager
  • Quarterly operations review
  • Feature requests prioritised
Talk to Sales
Questions

Straight
answers.

QUAYLINE is port call management software for ship agencies. It runs the full port call workflow from nomination to settlement: PDA building, client approval, FDA reconciliation, Statement of Facts, and voyage reports, all on one platform.
Your principal receives a secure link, opens it in any browser, reviews the PDA, and approves it in one tap. No account, no password, no login. Every approval is timestamped in the audit trail. No other platform in this space offers this.
Pricing is public: Port at USD 199 per month (single port, up to 10 users), Agency at USD 500 per month (up to 3 ports, 50 users), and Group at USD 1,200 per month (unlimited). Setup fees range from USD 2,000 to 6,000 and cover onboarding, data migration, and training.
QUAYLINE is built with Africa-first data protection principles, with row-level security on every database table and independent penetration testing.
Yes. Port calls can be logged against either pier, and both show up in the same port call list, dashboard, and reporting.
Yes. QUAYLINE tracks government-mandated reference codes per country, so your agency stays compliant as regulations change. Vessels and vendors are also automatically checked against sanctions watchlists before a call proceeds, with any match flagged for review.
Ready to Start

Your next
vessel call
starts here.

Tell us about your agency and we'll set up a live walkthrough, no install or IT involved on your side.

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